Learn what leading mediators say differentiates advocates who get the best outcomes for their clients and those who don't.
For the lawyer, the skills and the preparation for mediation are different than for the courtroom - understanding how different is the trick
At the heart of every mediation is the negotiation of differences between the parties - to negotiate well you need what I call a strategic approach. Click here to listen to Harvard's brightest talk about business negotiations and responding to threats at the bargaining table
To use ‘if’ successfully, do so with precision and incisiveness. Remember, ‘if’ can be used to ‘heat’ up, or ‘cool’ down a negotiation. Be perceptive to the psychological ‘temperature’ of the negotiation and adjust your mental thermostat and that of the other negotiator appropriately. Do so based on the direction you’d like your ‘if’ query to take you … and everything will be right with the world.
"As the sun begins to inch below the western horizon, everybody in the mediation understands that it's time to stop the blustery tirades against "injustice," time to make a deal, time to let today become the first day of the rest of their lives..."