“Most mediation advocates in commercial disputes understand that the process offers an opportunity for clients to save time and money, preserve relationships, and achieve creative or business-driven solutions not available in either litigation or arbitration. The flexible mediation process permits the parties to go well beyond the litigation positions, and delve into the underlying interests and needs of the participants”
In this Special Report, Harvard mediation experts offer a sampling of advice to help you learn the techniques you need to resolve your disputes through mediation. You will learn to:
>Select the right dispute-resolution process
>Choose a mediator with appropriate expertise
>Learn the steps your mediator is likely to follow
>Enhance your outcomes through novel strategies.
Listening: do you ever find yourself falling into any of these habits?
>Interrupting the speaker
>Rushing the speaker and making them feel that they are wasting your time
>Asking too many questions about details…. read more